Introducing the Valentine Butterfly Box, when opened, reveals a stunning explosion of butterflies, creating a magical and memorable experience.
Meeting your soulmate is a feeling like your stomach is filled with fluttering butterflies and you cannot express it? Here is our butterfly box that have made their way from your heart to this little box that you can see and share with your loved one!
Give the surprise of a lifetime. Because some Memories are created once but remembered forever.
Butterfly Box includes:
8 Flying Butterfly Surprise (Reusable)
Personalise upto 8 photos
Explosion Gift Box - Triple layer explosion box with silver knob
Flower Shower - Faux flowers fall out of the box making for a beautiful presentation
Handcrafted Bouquet of valentine wishes in the center
Chocoloates (Add on)
Note: You can add yourpersonal gifts such as ring, watch or mobiles, which makes it even more special (after purchase).
Buttefly Box dimension - 15 cm x 15 cm x 17 cm
How to customize? - Upload your photos / mail to support@theprink.in / WhatsApp to 8110055668 with your order number
Designs and colors of the butterflies as shown in the image is only for reference. End product will get varied depending upon the availablity.
Free Shipping It will take 3-7 working days depending upon your location.
Approximate Delivery timings to Indian cities Metro cities - 3 to 5 working days Non Metro cities - 4 to 7 working day
We ship across Pan India through various courier service providers. In case of queries related to delivery, please contact our customer support or respective courier service with the shared tracking id.
Any times or dates stated for delivery are estimates only. We will make reasonable efforts to deliver Prink Products within the time specified, but we do not accept liability for any failure to deliver within that time.
International Shipping is delivered through 3rd Party courier service (Tracking id will be provided). If any customs duty charges is applied by the customs department, it is additional to be paid by the end receiver.
Refunds cannot be initiated if the fault is a result of your own actions such as mis-spellings, incorrect or incomplete address details provided or incorrect recipient contact number provided.
Express shipping will be shipped with highest priority through fastest delivery service available to your location.
1.1 Order Cancellation: Orders can be cancelled only if orders not yet been processed or personalized with cancellation charges. Personalized products are non-refundable or exchangeable.
1.2 Quality Issues: If your personalized item arrives with a quality defect or manufacturing issue, please contact us within 2 days of receiving the product. We require videographic evidence of the issue. We will either issue a send a replacement product at no additional cost, depending on your preference and the nature of the issue.
1.3 Incorrect Personalization: In the event that we make an error in personalization, please notify us within 2 days of receiving the product. We will gladly replace the item with the correct personalization or issue a coupon code for the same value, whichever you prefer.
1.4 Non-Delivery: If your order does not arrive and has returned to us, please contact us. We will investigate the matter and either reship your order or issue a coupon code at your request.
1.5 Personalized Items: Please note that personalized items are non-refundable or exchangeable. In case of quality issue, incorrect personalization, or non-delivery as outlined above we will reship your order or issue a coupon for that value.
1.6 Delivery Delay: Please note that refunds cannot be initiated if the issue arises from your actions, such as typos, incorrect or incomplete address details, or an incorrect recipient contact number.
Delivery times and dates mentioned are approximate estimates. We will make every reasonable effort to deliver Prink Products within the specified time, but we cannot accept liability for any delays.
The Prink reserves the right to amend this policy at any time.
If you have any questions or need further assistance, please do not hesitate to contact our customer support team at support@theprink.in.
I would kindly request, if you can please send 150 back, I'm not very sure for next purchase. It was Prink mistake, so why shall I bear the loss?
Dear Customer,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. We understand your concern and we assure you that we take full responsibility for the mistake.
We have initiated a refund of 150 to your account as a gesture of our sincere apologies. Please allow 3-5 business days for the refund to reflect in your account.
We value your patronage and hope to have the opportunity to serve you better in the future.
Best regards,
Nandhini
Customer Service Team
P
Priya Balaji (Chennai, IN)
Prink BOMB Single (1 Cube)
P
Pradeep Dorai (Chennai, IN)
Prink Butterfly Box
V
VARGHESE JOSEPH (Navi Mumbai, IN)
nice product
the gift i bought was for my wifes birthday, and she absolutely loved it. quality and the look of the butterfly box was amazing.
G
Gomathi Shankar Ulaganathan (Hyderabad, IN)
Satisfied
The butterflies were not as expected as it was a surprise
They were not flying when opened again I’ll have to twist all to make it fly
Dear Gomathi,
We apologize that the butterflies did not meet your expectations and that they were not flying when opened. Please note that the butterflies may need some gentle twisting to encourage them to fly. We appreciate your feedback and will take it into consideration for future improvements.
I would kindly request, if you can please send 150 back, I'm not very sure for next purchase. It was Prink mistake, so why shall I bear the loss?
Dear Customer,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. We understand your concern and we assure you that we take full responsibility for the mistake.
We have initiated a refund of 150 to your account as a gesture of our sincere apologies. Please allow 3-5 business days for the refund to reflect in your account.
We value your patronage and hope to have the opportunity to serve you better in the future.
Best regards,
Nandhini
Customer Service Team
P
Priya Balaji (Chennai, IN)
Prink BOMB Single (1 Cube)
P
Pradeep Dorai (Chennai, IN)
Prink Butterfly Box
V
VARGHESE JOSEPH (Navi Mumbai, IN)
nice product
the gift i bought was for my wifes birthday, and she absolutely loved it. quality and the look of the butterfly box was amazing.
G
Gomathi Shankar Ulaganathan (Hyderabad, IN)
Satisfied
The butterflies were not as expected as it was a surprise
They were not flying when opened again I’ll have to twist all to make it fly
Dear Gomathi,
We apologize that the butterflies did not meet your expectations and that they were not flying when opened. Please note that the butterflies may need some gentle twisting to encourage them to fly. We appreciate your feedback and will take it into consideration for future improvements.
I would kindly request, if you can please send 150 back, I'm not very sure for next purchase. It was Prink mistake, so why shall I bear the loss?
Dear Customer,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. We understand your concern and we assure you that we take full responsibility for the mistake.
We have initiated a refund of 150 to your account as a gesture of our sincere apologies. Please allow 3-5 business days for the refund to reflect in your account.
We value your patronage and hope to have the opportunity to serve you better in the future.
Do not pay for express shipping,
Very bad customer service, cannot connect to anyone for queries or help.
Don't rely on them for your special moments
Dear Natesan,
Thank you for taking the time to leave a review. We apologize for any inconvenience you may have experienced with our customer service. We understand the importance of your special moments and we are truly sorry that we were not able to provide the level of support you deserve.
We were experiencing a peak in volume of inquiries, which may have caused delays in our response time. We are continuously working towards improving our customer service and we will take your feedback into consideration.
Again, we apologize for any frustration this may have caused and we hope to have the opportunity to assist you better in the future.
